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Qualitatsmanagement fur den europaischen offentlichen Dienst: Implementierungsp...
Authors: Lacina Karel | Obršálová Ilona | Baťa Robert
Year: 2003
Type of publication: článek v odborném periodiku
Name of source: Scientific Papers of the University of Pardubice - Series D, Faculty of Economics and Administration
Publisher name: Univerzita Pardubice
Place: Pardubice
Page from-to: 76-82
Titles:
Language Name Abstract Keywords
cze Quality Management v evropské veřejné správě Quality Management v evropské veřejné správě. Role Total Quality managementu (TQM). management kvality; TQM;New public management
eng Quality Management in European Civil Service: it's principles, implementation in .... Article deals with EU public administration representatives, striving for the quality management standard implementation.The Total Quality Management (TQM) as the most important for the implementition for the New Public Managemnt principles is analyzed. quality management;TQM;New public management